Terms of Service
These terms set out the rules for using Flyp, a SaaS application for running a photography studio (bookings, galleries, contracts, payments, CRM).
§1. General provisions
Flyp is operated by Usługi Programistyczne Marcin Rzepecki, ul. Bakalarska 15B/6, 02-212 Warszawa, Tax ID (NIP) 5223218129, an entrepreneur registered in the Polish Central Register and Information on Economic Activity (CEIDG), e-mail: kontakt@flyp.pl (the “Provider”). By creating an account and using the platform you accept these terms, the privacy policy and the data processing agreement. The terms apply to users who are photographers or photography studios (the “User”).
§2. Account and registration
An account is required to use the platform. The User provides accurate data and is responsible for keeping the login credentials confidential and for actions taken on the account. One account belongs to one person; it can be secured with two-factor authentication.
§3. Plans and payments
Flyp is offered in the Free, Starter, Pro and Studio plans. Paid plans are billed monthly or yearly in advance. Prices of plans and extra storage packs shown in the price list are gross prices, i.e. the amount payable. Prices in PLN include 23% VAT, and prices paid by buyers from the European Union without a valid EU VAT number include the VAT due. A business from an EU member state other than Poland with a valid EU VAT number pays the same amount without VAT (reverse charge), and a buyer from outside the EU pays it without VAT. Flyp charges a plan-dependent commission solely on payments made by the User’s clients for extra photos (and, in the future, other products) sold through the gallery and the integrated payment providers, according to the current price list. Advance payments and session payments are not subject to commission. The commission is deducted automatically at the moment of payment and is shown in the details of every transaction. The User may pass the commission on to their client as a platform service fee; this fee forms part of the User’s price and is visible to the client before payment. On the Pro and Studio plans Flyp charges no commission, and the User may accept client payments through their own account with a chosen payment provider (e.g. Przelewy24, PayU, Tpay, Revolut, PayPal). Settlement then happens directly between the User and the provider, under that provider’s price list; Flyp only stores, in encrypted form, the credentials entered by the studio owner and does not intermediate in the flow of funds. After switching to a plan with commission, own provider accounts are suspended until a return to a plan without commission, and payments started before the change are completed with the previous provider. A plan can be changed or cancelled at any time in the settings.
§4. Rules of use
The User uses the platform lawfully and for its intended purpose. It is prohibited to disrupt the operation of the service, to attempt unauthorised access, or to use the platform for unlawful content. Photos, client data and other content entered by the User remain their property; Flyp acquires no rights to them.
Document templates provided to the studio (terms, privacy policy, image consent, contract templates) are examples to be adapted and do not constitute legal advice. The User is responsible for the content of their documents and should check them before publishing, preferably with a lawyer.
§5. Entrustment of data processing
For the personal data of the User’s clients entered into the platform, the User is the controller and Flyp processes it solely on the User’s instructions as a processor (Art. 28 GDPR). The terms of processing, including the list of sub-processors and the rules for changing it, are set out in the data processing agreement, which forms an integral part of these terms.
§6. Service availability
We make every effort to keep the platform continuously available. Short technical breaks are possible (maintenance, updates); we announce significant ones in advance. The Provider is not liable for interruptions caused by circumstances beyond its control (force majeure, supplier failures).
§7. Termination and data
The User may delete the account at any time. Before deletion we make it possible to export the data. After the account is deleted, data is removed in line with the privacy policy, subject to the retention periods required by law.
§8. Final provisions
Matters not covered here are governed by Polish law. These terms may change. We announce changes 14 days in advance, and continued use of the platform means acceptance of the new version.